Looking after it between visits

How to clean it at home, and what quietly wears a piece out. No special product, and nothing you have to buy.

Cleaning it yourself

Warm water, a drop of dish soap, and a soft toothbrush will do almost everything a jeweler’s machine does.

Step 1 Soak A few minutes in warm soapy water loosens the hand cream and soap film that is dulling the stone.
Step 2 Brush Behind the stone as well as the front. The underside of a setting is where residue collects, and it is what makes a diamond look flat.
Step 3 Rinse Over a bowl, or with the drain plugged.
Step 4 Dry A soft cloth. Paper towel scratches softer metals.

Rarely a dramatic event. Usually something repeated for years.

Chlorine and bleach: Chlorine attacks the alloys in gold over time and can weaken the metal holding a stone. Take rings off before a pool or a hot tub.
Sunscreen and lotion: Harmless to the metal, but it is the single biggest reason jewelry looks dull on vacation. On Maui this matters more than most places.
Sleeping in it: Bends thin bands and loosens prongs slowly. A dish by the bed solves it.
Storing pieces loose together: Diamond scratches everything, including other diamonds. Separate pouches or a lined box.
Ultrasonic cleaners at home: Fine for some pieces, risky for others: emerald, opal, and anything already loose. Ask before you buy one.

Bring it in. The safety check is how a loose stone gets caught before it is lost.

Cleaning and a safety check are included on anything bought here, for as long as you own it.

Bring anything, whether or not it came from us.