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The lit Shops at Wailea entrance sign at sunset, palms behind it

Shop with us by video

See any piece on camera with our team, from wherever you are. Free, about 30 minutes, one-on-one, no pressure.

Request a video call

Tell us a time that suits you and what you would like to see. A person reads it and replies with a time and a link.


Hours
Daily, 10am to 9pm Hawaii time
Or call, text or FaceTime
(808) 874-1118

This reaches the store directly.

What a video visit is like

FaceTime, Zoom, or a phone call with your camera off. We show you the piece, you decide, and there is no need to buy.

  • A yellow diamond ring in close-up on marble

    True color

    See the stone in real light, up close.

  • A ring with a blue stone worn on a hand

    Size on a hand

    We put it on a hand, so you can judge the size.

  • Close-ups, sent to you

    Photos and videos of the piece, sent during the call.

  • The case at the Shops at Wailea

    Held for you

    Found the one? We hold it for 48 hours.

Hand wearing a solitaire diamond ring, raised against glittering ocean light

Visited Maui, and still thinking about it?

Tell us which piece. We will show it again on camera, and if it is still here we will hold it for you.

Been here before? Call any time and order again by phone or video.

Call (808) 874-1118

How it goes

Tell us a time

Send a request, or call or text. Tell us what you would like to see, or send the link to a piece you have your eye on.

See it on camera

We show you the piece in the light, on a hand and up close. Ask to see anything from the case.

Say yes when you are ready

We send a secure payment link and ship it insured, or you collect it at Wailea. Need a different size? Tell us on the call.