The stone is already yours. The setting is what dated.
A remount keeps what matters, the stone and where it came from, and changes everything around it.
Inherited, and unworn for twenty years.
That is the most common piece brought through this door: a good stone in a setting nobody would choose today, unworn for years.
Reset into a new design
The stone moves into something built for the person wearing it now.
Worn or unsafe settings
Decades of wear thins the metal holding a stone in. This is the failure we see most.
Colored stones
Sapphire, ruby and other colored stones are part of the everyday work here.
Two pieces into one
Stones from more than one inherited piece brought together into something worn daily.
Before anything is taken apart.
An old piece gets looked at properly first: the stone, and the metal holding it. If it is not safe to reset as it stands, you hear that before any work is agreed.